Category: Editorial

Does Professionalism have a face? Firstly, to many people professionalism in the work place could cover different aspects. Secondly, Some of us will take professionalism […]

Take A Peek What is product knowledge? You might be trying to figure out what this word means. In lay man’s language; product knowledge is […]

Customer service skills that are a must have for any call center champion “Oh no, I do not know how to use this product!” “Shoot, […]

The public is under the authority of numerous entities from health, security, transport, safety, name them. All these institutions have dos and don’ts. Unfortunately, specific […]