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The Role of BPOs in Propelling Climate Change

Trends and Trend Shapers in the Professional World

Trends and Trend Shapers in the Professional World

PARTNERSHIPS

PARTNERSHIPS

The Hot Air Balloon

The Hot Air Balloon

Did you Know These African Innovators?

Did you Know These African Innovators?

The Global Impact: Job Creation by Call Centers Worldwide

The Global Impact: Job Creation by Call Centers Worldwide

Today in History: Notable Business Events That Shaped the World

Today in History: Notable Business Events That Shaped the World

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Category: Editorial

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Editorial

The Role of BPOs in Propelling Climate Change

  • Post Author By Sammy Juma
  • Post Date September 7, 2023
  • Post Comment 0 comments

Business Process Outsourcing (BPO) is a crucial industry in the global economy, responsible for handling various operations such as customer support, back-office processes, and IT […]

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Editorial

Trends and Trend Shapers in the Professional World

  • Post Author By Sammy Juma
  • Post Date August 24, 2023
  • Post Comment 0 comments
Estimated read time 3 min read

As the professional world evolves, there are clear patterns and forces that drive change. Identifying and understanding these trends and their shapers is paramount for […]

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Editorial

PARTNERSHIPS

  • Post Author By Sammy Juma
  • Post Date August 22, 2023
  • Post Comment 0 comments
Estimated read time 3 min read

Partnerships have played a fundamental role in the growth and development of organizations in various fields. Whether these partnerships are between two businesses, between a […]

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Editorial

The Hot Air Balloon

  • Post Author By Sammy Juma
  • Post Date August 15, 2023
  • Post Comment 0 comments
Estimated read time 2 min read

The global contact center outsourcing market is expected to grow at a CAGR of 10.2% from 2020 to 2025, reaching $63.4 billion by 2025 according […]

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Editorial

Kenya’s Housing Levy in the Finance Bill 2023: A Step towards Affordable Housing?

  • Post Author By Editor
  • Post Date June 17, 2023
  • Post Comment 0 comments
Estimated read time 4 min read

Was the Housing Levy a Campaign Promise? There was scant debate on the housing of hustlers during the presidential election campaigns in 2022. Never-the-less the […]

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Editorial

Customer Service Pitfalls

  • Post Author By Editor
  • Post Date June 7, 2023
  • Post Comment 0 comments
Estimated read time 4 min read

Why Some Find Bad Customer Service Useful Bad customer service happens when you fail to meet customer expectations or fall short of providing a pleasant […]

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Editorial

Mental Health Tips for Men

  • Post Author By Editor
  • Post Date June 3, 2023
  • Post Comment 0 comments
Estimated read time 2 min read

Taking care of mental health is important for everyone, including men. Here are some mental health tips specifically for men: Recognize and acknowledge your emotions: […]

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Editorial

The Power of Soft Skills

  • Post Author By Sammy Juma
  • Post Date March 30, 2023
  • Post Comment 0 comments
Estimated read time 6 min read

Soft skills refer to the abilities used to delight a customer that don’t relate to your product, service, or company. These are nontechnical skills like […]

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Editorial

3 Keys to Customer Loyalty

  • Post Author By Lucy
  • Post Date August 18, 2022
  • Post Comment 0 comments
Estimated read time 3 min read

Restoring Damaged Customer Relationship An angry customer is an equivalent of a ticking time bomb that can explode at any given time, thanks to technological […]

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Categories
Editorial

Happy Customer Service Week

  • Post Author By Lucy
  • Post Date October 6, 2021
  • Post Comment 0 comments
Estimated read time 1 min read

We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you […]

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TeleSky's news magazine dedicated to Business and Customers.

Recent posts

  • The Role of BPOs in Propelling Climate Change September 7, 2023
  • Trends and Trend Shapers in the Professional World August 24, 2023
  • PARTNERSHIPS August 22, 2023

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