SPEECH BY GENERAL MANAGER, CONTACT CENTER – TeleSky Ltd – LUCY WAKIO
It is with great pleasure that I welcome you all to this very special occasion, TeleSky Ltd’s 10th Anniversary Celebration. On behalf of the TeleSky family, […]
Director’s Speech at TeleSky’s 10th Anniversary & ISO Certification Ceremony.
Distinguished guests, our clients and partners, staff, friends of TeleSky, ladies and gentlemen, Good Morning Today is a very special moment in the history of […]
SPEECH BY ESTHER NGARI, EBS, DIRECTOR GENERAL, KENYA BUREAU OF STANDARDS (KEBS), AT THE PRESENTATION OF THE ISO/IEC 27001:2022 CERTIFICATE TO TeleSky Ltd on 9th OCTOBER 2026
The Chairman and Members of the Board of TeleSky Limited; The Managing Director and Management of TeleSky Limited; Representatives of the Kenya Bureau of Standards; […]
Customer Support Trends in 2026: What Kenyan Businesses Must Know
Did you know customer expectations have shifted faster than most brands expected? Here are the top 6 trends shaping customer support this year: 1. Empathy‑Driven […]
Why January Is Where Service Is Won or Lost
January is a quiet month on the calendar—and one of the loudest in customer service. The decorations come down. Campaigns pause. Festive goodwill expires. And […]
The Christmas Eve Call That Saved Christmas
The call came in at 6:30 pm on December 24. 2024 The office lights were already dim. A few agents had logged off early to catch […]
Kenya’s 10-Point BPO Action Roadmap
By TeleSky Stories When governments and global firms think of outsourcing, two countries come to mind almost instinctively: India and the Philippines. Together, they employ millions, export tens […]
Fun Facts About Christmas
Santa & Traditions Christmas Around the World Gifts & Shopping Music & Movies Trees & Decorations Food Facts Calendar Curiosities The Spirit of Christmas
