Editorial

The Mole ep 6

3 min read

“Caught in the crossfire of office politics, I ponder: I don’t know what hurts more—is it my dented ego or shattering reputation. One thing’s certain: Stan is not safe.”

Health and wellness

How Telehealth & BPOs Are Changing Cancer Care in Kenya

3 min read

Cancer. A word that carries weight, fear, and urgency. With over 47,000 new cases annually in Kenya, the fight against late-stage diagnoses is more critical than ever. But what if healthcare was just a call away? 📞💙 From hospital telehealth services to BPO-powered helplines like 1196, technology is making cancer care more accessible, efficient, and compassionate. Could this be the future of patient support? #CancerCare #Telehealth #BP

Business

Why Timely Chat Support Matters

2 min read

Bad chat support is like a bad haircut—hard to forget and even harder to fix! Learn how simple etiquette tweaks can turn every chat into a win for your brand and your customers

The World

Trump’s Return: What It Means for Africa’s Future

4 min read

As an African watching from afar, I can’t help but reflect on the impact of Trump’s return to the White House. With his ‘America First’ agenda and policies on trade, foreign aid, and global partnerships, what does this mean for Africa’s future? As the continent rises, how will it navigate these shifts and assert its place in a multipolar world

Business The World

Uganda bets on BPO to solve youth unemployment

3 min read

Uganda is turning to the BPO sector as a key solution to its youth unemployment crisis. With over 75% of its population under 30, the country is facing a growing challenge in providing jobs for its young people. The government is focusing on creating a favorable environment for BPO companies, investing in digital infrastructure and offering youth training programs. Industry leaders believe the BPO sector has the potential to create thousands of jobs, with the right support and investment.

Technology The World

Paper Batteries: The Future of Clean and Green Energy

3 min read

The environmental crises we face today—floods, droughts, and wildfires—are the result of our own actions, from deforestation to overconsumption. But innovations like biodegradable batteries offer hope, providing a sustainable solution to reduce harmful waste and help our planet heal.

Editorial

The Explainer:A Deeper Look into LA’s Wildfire Struggles

5 min read

The fires ravaging Los Angeles and the West are a tragic reminder of the complexities of firefighting and the growing environmental challenges we face. Despite being near the coastline, sea water isn’t the solution—understanding the limitations and adopting innovative approaches is crucial to reducing the devastating impact of wildfires. It’s time to rethink our approach and focus on prevention and sustainability