Retail

3 Keys to Customer Loyalty

3 min read

Restoring Damaged Customer Relationship An angry customer is an equivalent of a ticking time bomb that can explode at any given time, thanks to technological […]

Retail

Happy Customer Service Week

1 min read

We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you […]

Retail

The experience

3 min read

“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong”        Donald Porter I get to live that quote […]

Retail

The experience

“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong”        Donald Porter I get to live that quote […]

Editorial

Why Mary Is Celebrated on Jamhuri Day

2 min read

The Day is 12thDecember 2019. This dates is branded Jamhuri Day in Kenya, loosely translated “Independence Day”. Truth is that we have always been interdependent.   […]