4 Tips to Get Your Customer Service To The Top
Take A Peek What is product knowledge? You might be trying to figure out what this word means. In lay man’s language; product knowledge is […]
How to Deliver on Customer Care
Customer service skills that are a must have for any call center champion “Oh no, I do not know how to use this product!” “Shoot, […]
When Everything Goes Wrong: Hotline
The public is under the authority of numerous entities from health, security, transport, safety, name them. All these institutions have dos and don’ts. Unfortunately, specific […]
How Well Do You Know Call Center Jargon?
They say women are from Venus and the language there is different. To connect with them you need to understand their language. It is the […]
4 Brilliant Services for any Business Keen to Grow
Do you have someone working hard to shower you with success? Are you worried where the next business opportunity will come from? Who will close […]
9 Lessons From COVID-19
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How Women Make It Right
Midas Touched The Romans were not accustomed to dealing with a woman like Cleopatra, who, as Stacy Schiff points out, was “a goddess as a […]
The Biggest Issue in The Work Place
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Richard Branson […]