Category: Kenya
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
When Politics Enters the Workplace: The Dilemma of Taking a Stand
My 11-year-old son asked me why my job has never participated in politics- we hardly declare our stance on political matters in the nation. I […]
“Crypto Trading 101: Your Ultimate Guide to Digital Gold Rush!”
Let’s talk about money because it’s still early in the month, and you are still planning where to invest your money—either because you seek to […]
5G: Revolutionizing Customer Service – Say Hello to the Future of Call Centers!
Growing up in the 2000s, I remember watching movies like Spy Kids, which had self-driving cars, intelligent talking robots, and people making video calls. It […]
Dear Customer Care…
Having been a customer for a long time now, I wish that you guys knew (read considered) the following things before giving me any response. […]
Why Outsourcing is Your Business’s Secret Weapon!”
“Outsourcing isn’t just a strategy; it’s your business’s backstage pass to success! Say goodbye to overwhelm and hello to streamlined efficiency. With outsourcing, you’re not just lightening your load; you’re unleashing your business’s full potential. Ready to work less and earn more? Let’s make it happen!
Mom Knows Best: Harnessing the Wisdom of Motherhood for Exceptional Customer Relations
Motherhood and customer service: where patience meets its match! From soothing a crying baby to calming an irate customer— we would never have guessed that […]
Smiling Depression
Mental health professionals use the term when you’re depressed or anxious but look and act happy. If you have smiling depression, you say that you […]
📣 Breaking News: Unveiling the Power of Research and Collaboration 🌍
In today’s fast-paced world, research stands as a beacon of knowledge, guiding us toward innovation, progress, and solutions to society’s most pressing challenges. As we […]
