Tag: #information #outsourcing
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
When Politics Enters the Workplace: The Dilemma of Taking a Stand
My 11-year-old son asked me why my job has never participated in politics- we hardly declare our stance on political matters in the nation. I […]
5G: Revolutionizing Customer Service – Say Hello to the Future of Call Centers!
Growing up in the 2000s, I remember watching movies like Spy Kids, which had self-driving cars, intelligent talking robots, and people making video calls. It […]
Mastering Outsourcing: How to Boost Efficiency and Cut Costs
It is no secret that globalization is a popular strategy to grow a business. Africa in particular is a top choice for any company seeking […]
The experience
“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong” Donald Porter I get to live that quote […]
