Tag: business
Why You Are Always Late on Monday: What You Need to Know
Today is Monday, and we all know that one colleague who is always late for work. But if you think about it, people don’t usually […]
Outsource Your HR Roles: A Comprehensive Guide
As the business world continues to evolve, savvy organizations are recognizing the value of outsourcing certain functions to maximize efficiency and focus on core competencies. […]
Is Kenya’s BPO Industry Poised for Explosive Growth After the 2024 Finance Bill Rejection?
The country’s president recently rejected the proposed finance bill in a surprising move that has sent shockwaves through Kenya’s economic landscape. While this decision has […]
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
Who Can Benefit from Telehealth Services In Kenya?
Are you ready to dive into the fascinating world of healthcare call centers in Kenya? Buckle up, because we’re about to take you on a […]
When Politics Enters the Workplace: The Dilemma of Taking a Stand
My 11-year-old son asked me why my job has never participated in politics- we hardly declare our stance on political matters in the nation. I […]
Rise Of The Soft Man.
It’s time to reconsider this masculinity thing. We’ve been hiding behind the “glorified toxic masculinity facade,” where nobody wants to be the soft man. But what if being a soft man isn’t a weakness?
5G: Revolutionizing Customer Service – Say Hello to the Future of Call Centers!
Growing up in the 2000s, I remember watching movies like Spy Kids, which had self-driving cars, intelligent talking robots, and people making video calls. It […]
“Debunking Common Call Center Myths: The Truth About Customer Service Careers”
It’s Monday morning and I walk past my neighbors going to work. After the pleasantries, I realize that Baba Stacy doesn’t quite understand what I do- and […]
Why Outsourcing is Your Business’s Secret Weapon!”
“Outsourcing isn’t just a strategy; it’s your business’s backstage pass to success! Say goodbye to overwhelm and hello to streamlined efficiency. With outsourcing, you’re not just lightening your load; you’re unleashing your business’s full potential. Ready to work less and earn more? Let’s make it happen!