Is Kenya’s BPO Industry Poised for Explosive Growth After the 2024 Finance Bill Rejection?
The country’s president recently rejected the proposed finance bill in a surprising move that has sent shockwaves through Kenya’s economic landscape. While this decision has […]
We Need More Men in Call Centers!
Have you noted that there are more women than men working in call centers? Every time you call, you are more likely to be attended […]
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
Combatting Fraud in Banks: What You Need to Know
In 2024, Equity Bank, one of Kenya’s financial heavyweights, found itself in a bit of a pickle. Equity Bank lost a staggering 179 million Kenyan […]
Who Can Benefit from Telehealth Services In Kenya?
Are you ready to dive into the fascinating world of healthcare call centers in Kenya? Buckle up, because we’re about to take you on a […]
Connecting the Dots: How American Elections Impact African Policy
All eyes are riveted on America as it hurtles towards its crucial elections in three months. The air crackles with political fervor, campaigns roaring at […]
This Is Why The Cost of Living May Not Go Down Soon.
A recent report by the Kenya National Bureau of Statistics shows that Kenya’s headline inflation rate has significantly decreased in the first half of the […]
What If You Could See Music and Taste Words?
What would you do if one day you woke up and, for reasons you can’t explain, you started seeing colors when listening to music or […]
The Dilemma of Autocorrect: Blessing or Curse?
Do you remember dictation lessons back in your elementary school? What was your average score? What about now? How strong is your spelling game? Gun […]
