Category: The World
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
What If You Could See Music and Taste Words?
What would you do if one day you woke up and, for reasons you can’t explain, you started seeing colors when listening to music or […]
The Dilemma of Autocorrect: Blessing or Curse?
Do you remember dictation lessons back in your elementary school? What was your average score? What about now? How strong is your spelling game? Gun […]
Protecting Your BPO from Cyber Threats: A Comprehensive Approach
France is invested in its cyber security; so serious it is in securing this space that it has recently used $751.1 million to secure these […]
“You can’t sell it outside if you can’t sell it inside.”
“You can’t sell it outside if you can’t sell it inside.” Doug Conant – former President and CEO of the Campbell Soup Company once said […]
“Crypto Trading 101: Your Ultimate Guide to Digital Gold Rush!”
Let’s talk about money because it’s still early in the month, and you are still planning where to invest your money—either because you seek to […]
5G: Revolutionizing Customer Service – Say Hello to the Future of Call Centers!
Growing up in the 2000s, I remember watching movies like Spy Kids, which had self-driving cars, intelligent talking robots, and people making video calls. It […]
“Will AI Replace Human Jobs? The Future of Customer Service in the Age of Automation”
I came across an article today titled “How Long Before AI Replaces Human Labor.” I shuddered- the thought of losing a job in these perilous […]
Mom Knows Best: Harnessing the Wisdom of Motherhood for Exceptional Customer Relations
Motherhood and customer service: where patience meets its match! From soothing a crying baby to calming an irate customer— we would never have guessed that […]
Smiling Depression
Mental health professionals use the term when you’re depressed or anxious but look and act happy. If you have smiling depression, you say that you […]
