Category: Business
The Social Media Sorcery: How KCB Bank Dialed Up Success with Outsourced CX Services
Do you know KCB Bank has over 1 million Facebook followers and over 400,000 Twitter followers and has rapidly expanded its customer base, with 10 […]
Crucial Outbound Call Services Offered by BPO Centers: A Comprehensive Guide”
Have you ever opened an account at a bank and shortly afterwards one of their agents gives you a call to check up on how […]
Why You Are Always Late on Monday: What You Need to Know
Today is Monday, and we all know that one colleague who is always late for work. But if you think about it, people don’t usually […]
Outsource Your HR Roles: A Comprehensive Guide
As the business world continues to evolve, savvy organizations are recognizing the value of outsourcing certain functions to maximize efficiency and focus on core competencies. […]
Is Kenya’s BPO Industry Poised for Explosive Growth After the 2024 Finance Bill Rejection?
The country’s president recently rejected the proposed finance bill in a surprising move that has sent shockwaves through Kenya’s economic landscape. While this decision has […]
Top Logistics Companies in Kenya Hiring BPO Services.
Have you ever ordered a good and paid for its delivery? How was the experience- were you tense? Impatient maybe? Did you call their customer […]
Who Can Benefit from Telehealth Services In Kenya?
Are you ready to dive into the fascinating world of healthcare call centers in Kenya? Buckle up, because we’re about to take you on a […]
The Dilemma of Autocorrect: Blessing or Curse?
Do you remember dictation lessons back in your elementary school? What was your average score? What about now? How strong is your spelling game? Gun […]
Protecting Your BPO from Cyber Threats: A Comprehensive Approach
France is invested in its cyber security; so serious it is in securing this space that it has recently used $751.1 million to secure these […]
