Author: Kariuki
Phone Faux Pas: Common Mistakes That Ruin Conversations.
Happy Monday, citizens! I had a fantastic weekend; did you enjoy yours? It’s salaries week, and we set off on a very high note. Let’s […]
Mom Knows Best: Harnessing the Wisdom of Motherhood for Exceptional Customer Relations
Motherhood and customer service: where patience meets its match! From soothing a crying baby to calming an irate customer— we would never have guessed that […]
Smiling Depression
Mental health professionals use the term when you’re depressed or anxious but look and act happy. If you have smiling depression, you say that you […]
Did you Know These African Innovators?
Africa has been home to numerous talented inventors who have made significant contributions to various fields. Here are some notable African inventors and their inventions: […]
The Global Impact: Job Creation by Call Centers Worldwide
Call centers play a vital role in the global economy, providing employment opportunities to millions of people across the world. These centers serve as communication […]
Today in History: Notable Business Events That Shaped the World
June 18th has witnessed numerous historical events that have left a lasting impact on the business world. From groundbreaking inventions to significant mergers and economic […]
Father’s Day: 5 Ways to Show Appreciation
The idea for a day honoring Father’s is generally attributed to Sonora Dodd, a woman raised by her father after her mother died in childbirth, […]
Kenya’s Housing Levy in the Finance Bill 2023: A Step towards Affordable Housing?
Was the Housing Levy a Campaign Promise? There was scant debate on the housing of hustlers during the presidential election campaigns in 2022. Never-the-less the […]
Customer Service Pitfalls
Why Some Find Bad Customer Service Useful Bad customer service happens when you fail to meet customer expectations or fall short of providing a pleasant […]
Mental Health Tips for Men
Taking care of mental health is important for everyone, including men. Here are some mental health tips specifically for men: Recognize and acknowledge your emotions: […]
