Author: Kariuki
Why Kenyans Should Watch the CBK
Over the past two years, Kenyans have increasingly influenced public policy through protests, litigation, and social media campaigns. Yet, the Central Bank of Kenya (CBK)—a critical institution shaping the nation’s economy—remains underexplored in public discourse. As the CBK prepares for its pivotal December 4 meeting, it’s time for citizens to engage more with monetary policies that directly impact their lives.
Duct-Taping Difficult Customers: Lessons in Handling the Unruly
When a flight drama at 30,000 feet ended with duct tape and quick thinking, it got me pondering: what if we could apply similar creativity to dealing with particularly stubborn customers in the BPO world?
Men’s Health Awareness Month: Grow Your Beard and Your Wellness
#InternationalMensDay, #MensHealth, #Wellness, #HealthyLiving, #BeardGoals, #MensDay, #NoShaveNovember, #HealthyLifestyle, #MentalHealthMatters, #FitnessGoals
Kenya’s Poverty Rate Nears 40%: KNBS Report Highlights Alarming Trends
A recent report by the Kenya National Bureau of Statistics (KNBS) paints a sobering picture of poverty levels in Kenya. It shows that 33.2% of […]
When AI Goes Too Far: The Hidden Risks of Chatbot Connections
A mother’s tragic loss reveals the darker side of AI chatbots and raises urgent questions about safety, ethics, and the impact on mental health. Are we doing enough to protect users in this rapidly evolving digital age?
The Mole ep 3
Mastering office politics isn’t about scheming; it’s about knowing what people want and using it wisely. Dive into the secrets of thriving in the workplace with the power of information, strategic alliances, and a little love for the underdogs.
Egypt’s Visionary New Administrative Capital: A Hydrogen-Powered Skyscraper Leads the Way in Sustainable Innovation
The United Nations Climate Change Conference (COP29) will take place in Belize in 2024– we are working tooth and nail to deal with Global warming […]
Beyond the Monster: How Godzilla’s Roar Still Echoes Through Today’s Conflicts
For 70 years, Godzilla has stomped through cities and hearts alike, shifting from monster to metaphor. Born from Japan’s post-war anxieties, this iconic creature still resonates in a world grappling with power, conflict, and the lingering shadows of our own creations. Godzilla reminds us: the real danger is rarely the monster—it’s what we create ourselves.
THE MODERN-DAY CALL CENTER:
In the modern call center, survival isn’t a matter of grace; it’s a battle of willpower, endurance, and a hefty dose of humor. From the baptism of that first furious call to the relentless battle with the queue, agents navigate a digital kingdom where the strong prevail. Armed with headsets, scripted apologies, and caffeine, they endure the chaos – maintaining composure in the face of customer wrath, braving IT pilgrimages, and fighting for that sweet break time. It’s a war out there, but those who survive emerge victorious, if only to face the next trial.
What If Trump’s Crypto Vision Turns Bitcoin into the Future of Finance?
Bitcoin skyrockets past $80,000 after Trump’s presidential victory, fueled by promises of a national Bitcoin reserve and crypto-friendly policies. Market optimism is high, but is this just the beginning—or is volatility still a risk for smaller investors?
