Author: Kariuki
The Mole ep 3
Mastering office politics isn’t about scheming; it’s about knowing what people want and using it wisely. Dive into the secrets of thriving in the workplace with the power of information, strategic alliances, and a little love for the underdogs.
Egypt’s Visionary New Administrative Capital: A Hydrogen-Powered Skyscraper Leads the Way in Sustainable Innovation
The United Nations Climate Change Conference (COP29) will take place in Belize in 2024– we are working tooth and nail to deal with Global warming […]
Beyond the Monster: How Godzilla’s Roar Still Echoes Through Today’s Conflicts
For 70 years, Godzilla has stomped through cities and hearts alike, shifting from monster to metaphor. Born from Japan’s post-war anxieties, this iconic creature still resonates in a world grappling with power, conflict, and the lingering shadows of our own creations. Godzilla reminds us: the real danger is rarely the monster—it’s what we create ourselves.
THE MODERN-DAY CALL CENTER:
In the modern call center, survival isn’t a matter of grace; it’s a battle of willpower, endurance, and a hefty dose of humor. From the baptism of that first furious call to the relentless battle with the queue, agents navigate a digital kingdom where the strong prevail. Armed with headsets, scripted apologies, and caffeine, they endure the chaos – maintaining composure in the face of customer wrath, braving IT pilgrimages, and fighting for that sweet break time. It’s a war out there, but those who survive emerge victorious, if only to face the next trial.
What If Trump’s Crypto Vision Turns Bitcoin into the Future of Finance?
Bitcoin skyrockets past $80,000 after Trump’s presidential victory, fueled by promises of a national Bitcoin reserve and crypto-friendly policies. Market optimism is high, but is this just the beginning—or is volatility still a risk for smaller investors?
This November, We’re Letting It Grow!
This November, ditch the razor and let your beard grow as a symbol of support for men’s health and cancer research. Each unshaved day is a conversation starter and a step toward raising awareness.
The American Political Pendulum: What’s Really at Stake for Africa in 2024?
As the U.S. 2024 election unfolds, Africa is watching closely. With Biden and Trump’s contrasting approaches, and China’s growing influence, the stakes are high for future partnerships. Will America engage with Africa as a partner or a policy point? The real story goes beyond headlines
Discover how Google’s expansion of voice services to 15 African languages is revolutionizing customer service across the continent. Explore the impact of AI on multilingual communication and the future of customer experiences
THE PHANTOM SHIFT: HAUNTINGS AND SUPERSTITIONS IN CALL CENTER.
The all-dull shift routine every agent is used to suddenly stops for a day to pay its tribute to Melinoë, the goddess of ghosts. The […]
What Does Debt Collection Really Mean?
Dive into the world of debt collection in African call centers, where agents navigate emotional conversations with a mix of humor and patience. Learn how they transform challenging calls into opportunities for connection while keeping the financial wheels turning.
