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Friday, May 9 2025
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How Kenya’s IoT Boom is Opening Doors to Cybersecurity Risks

How Kenya’s IoT Boom is Opening Doors to Cybersecurity Risks

Data Security and Compliance: A Growing Concern for BPO Firms

Data Security and Compliance: A Growing Concern for BPO Firms

Kenya’s BPO Boom: A Rising Powerhouse in Contact Centers & Telehealth

Kenya’s BPO Boom: A Rising Powerhouse in Contact Centers & Telehealth

What’s the Key to Better Customer Support in Kenya’s Social Media CX?

What’s the Key to Better Customer Support in Kenya’s Social Media CX?

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Say Goodbye to Accent Struggles in Call Centers

Say Goodbye to Accent Struggles in Call Centers

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

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#customer service #customer experience ##CustomerExperience #BPO #customer retention #innovation #outsourcing #business growth
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Month: November 2024

Editorial

Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it

2 min read

Imagine a primary or high school student on the road to college without digital skills. The limited capability to conduct research, connect with relevant teachers, […]

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