Editorial

The Mole ep 3

3 min read

Mastering office politics isn’t about scheming; it’s about knowing what people want and using it wisely. Dive into the secrets of thriving in the workplace with the power of information, strategic alliances, and a little love for the underdogs.

Editorial The World

THE MODERN-DAY CALL CENTER:

7 min read

In the modern call center, survival isn’t a matter of grace; it’s a battle of willpower, endurance, and a hefty dose of humor. From the baptism of that first furious call to the relentless battle with the queue, agents navigate a digital kingdom where the strong prevail. Armed with headsets, scripted apologies, and caffeine, they endure the chaos – maintaining composure in the face of customer wrath, braving IT pilgrimages, and fighting for that sweet break time. It’s a war out there, but those who survive emerge victorious, if only to face the next trial.

Editorial

This November, We’re Letting It Grow!

3 min read

This November, ditch the razor and let your beard grow as a symbol of support for men’s health and cancer research. Each unshaved day is a conversation starter and a step toward raising awareness.