Mental Health Tips for Men
Taking care of mental health is important for everyone, including men. Here are some mental health tips specifically for men: Recognize and acknowledge your emotions: […]
The Power of Soft Skills
Soft skills refer to the abilities used to delight a customer that don’t relate to your product, service, or company. These are nontechnical skills like […]
3 Keys to Customer Loyalty
Restoring Damaged Customer Relationship An angry customer is an equivalent of a ticking time bomb that can explode at any given time, thanks to technological […]
Happy Customer Service Week
We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you […]
The experience
“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong” Donald Porter I get to live that quote […]
We are more than just colleagues- We are a family
Companies often say, “We are more than just colleagues- We are a family.” What are the elements within a company that can make this statement […]
Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it
Imagine a primary or high school student on the road to college without digital skills. The limited capability to conduct research, connect with relevant teachers, […]
Cold Calling – 6 Tips
A few years ago it was quite easy to get business by traditional advertisement on print media. Times have changed and potential customers are flooded […]
Why Mary Is Celebrated on Jamhuri Day
The Day is 12thDecember 2019. This dates is branded Jamhuri Day in Kenya, loosely translated “Independence Day”. Truth is that we have always been interdependent. […]
Web Chat is Critical, Are You Doing it Right?
There is no argument, live chat is critical. Firstly, Social media has 3 billion daily users on a platform of live chat. This means that […]
