Tag: #customerservice
When Customers Become Your Therapists: A Lesson in Self-Care
Just like a plant can’t thrive without nourishment, neither can we. In the fast-paced world of customer service, it’s easy to forget the importance of self-care. But sometimes, an unexpected moment occurs when a customer becomes your therapist, reminding you that we’re all human, navigating life’s challenges together.
Lost in Translation: The Humorous Side of Language in Customer Service
As we approach International Translation Day, it’s the perfect time to reflect on the humor in translation mishaps. From plastic bags urging us to “throw rubbish suspiciously” to legal threats for stepping on grass, these blunders highlight the challenges of language barriers. In the world of customer service, understanding cultural nuances is key to effective communication. Join me in sharing some laughs over these entertaining experiences!
“Debunking Common Call Center Myths: The Truth About Customer Service Careers”
It’s Monday morning and I walk past my neighbors going to work. After the pleasantries, I realize that Baba Stacy doesn’t quite understand what I do- and […]
Dear Customer Care…
Having been a customer for a long time now, I wish that you guys knew (read considered) the following things before giving me any response. […]
