Category: The World
Is Your Management Style Killing Motivation? Find Out Now.
Let’s talk about employee motivation. What role do you play in ensuring that your employee is excited about the weekend coming to an end and […]
The 2024 Paris Olympics: Where Sports and Technology Converge (Live from the Games!)
The Paris 2024 Olympics stand out as a remarkable fusion of sports and cutting-edge technology, creating an event that’s both innovative and unforgettable. The city […]
Is Biden’s “Time is Money” Initiative the Answer to Customer Service Woes?
Hold time hell no more! President Biden’s new plan promises to end the endless loops of automated menus and make it easier to talk to a real human being
Leveling Up the Olympics: Could a “Metaverse Games” Be in Our Future?
I am just thinking. Maybe in the near-future winter of 2032, the world’s greatest athletes will not gather in the bustling streets and gleaming stadiums […]
The Eternal Flame: The Captivating Story of the Olympic Torch Relay.
Even if the whole concept [of the Olympic torch relay] is a bit cheesy, there’s actually a lot we can learn from the torch relay when it comes to delivering awesome customer service. Let me explain…
Innovative or Intrusive? AI Tracks Staff Smiles in Japanese Supermarket Chain.
It fascinates me to write about trends in the world of customer service –AI, inventions, startups, flops, etc. Now, my writing has more often than […]
Trump’s Potential Comeback and Its Effect on India’s BPO Industry.
As I sip my chai and read the news, a sense of unease creeps up my spine. The specter of former US President Donald Trump’s […]
Gen Z Protests and Presidential Resignation: Legal Procedures and Possibilities
Explore the surge of Gen Z-led anti-government protests calling for the president’s resignation and a complete government overhaul. Dive into the legal processes, public opinion, and media influence shaping this powerful movement.
Call Centre Agents and Their Snake Personalities
Welcome to the jungle… of customer service! Today, we’re embarking on a wild safari to discover how different call center agent personalities mirror the fascinating […]
Crucial Outbound Call Services Offered by BPO Centers: A Comprehensive Guide”
Have you ever opened an account at a bank and shortly afterwards one of their agents gives you a call to check up on how […]
