Category: The World
Who wants to work during Christmas?
While your internal teams are off enjoying the holidays, let us handle the back-office hustle. From data entry to compliance checks, we’ve got it covered—so your team can kick back, relax, and enjoy the season without the stress!
When AI Goes Too Far: The Hidden Risks of Chatbot Connections
A mother’s tragic loss reveals the darker side of AI chatbots and raises urgent questions about safety, ethics, and the impact on mental health. Are we doing enough to protect users in this rapidly evolving digital age?
Egypt’s Visionary New Administrative Capital: A Hydrogen-Powered Skyscraper Leads the Way in Sustainable Innovation
The United Nations Climate Change Conference (COP29) will take place in Belize in 2024– we are working tooth and nail to deal with Global warming […]
Beyond the Monster: How Godzilla’s Roar Still Echoes Through Today’s Conflicts
For 70 years, Godzilla has stomped through cities and hearts alike, shifting from monster to metaphor. Born from Japan’s post-war anxieties, this iconic creature still resonates in a world grappling with power, conflict, and the lingering shadows of our own creations. Godzilla reminds us: the real danger is rarely the monster—it’s what we create ourselves.
THE MODERN-DAY CALL CENTER:
In the modern call center, survival isn’t a matter of grace; it’s a battle of willpower, endurance, and a hefty dose of humor. From the baptism of that first furious call to the relentless battle with the queue, agents navigate a digital kingdom where the strong prevail. Armed with headsets, scripted apologies, and caffeine, they endure the chaos – maintaining composure in the face of customer wrath, braving IT pilgrimages, and fighting for that sweet break time. It’s a war out there, but those who survive emerge victorious, if only to face the next trial.
The American Political Pendulum: What’s Really at Stake for Africa in 2024?
As the U.S. 2024 election unfolds, Africa is watching closely. With Biden and Trump’s contrasting approaches, and China’s growing influence, the stakes are high for future partnerships. Will America engage with Africa as a partner or a policy point? The real story goes beyond headlines
Discover how Google’s expansion of voice services to 15 African languages is revolutionizing customer service across the continent. Explore the impact of AI on multilingual communication and the future of customer experiences
Telesales Success Stories: Harnessing Smart Strategies for Unmatched Growth
In the world of business, success leaves clues, and top brands like Twiga Foods, Jumia, and MTN Group have mastered the art of growth through savvy strategies. From connecting farmers with urban vendors to tailoring marketing messages and identifying at-risk customers, these companies show that understanding your audience is key. And here at Telesky, we’re ready to sprinkle some magic on your business with our Telesales expertise. Let us handle the heavy lifting while you focus on making your dreams come true!
Think Social Media Management Is Just About Comments? Think Again
Social media management is far more than responding to comments—it’s a blend of creativity, strategy, and moderation that shapes a brand’s narrative and builds lasting relationships with communities. It’s time to recognize the true complexity behind the role.
The Evolution of Call Centers in Kenya: From Ringtones to Real-Time Solutions
The evolution of call centers in Kenya tells a story of innovation and resilience. From basic landlines to AI-driven solutions, call centers have transformed into dynamic hubs that shape customer experiences. Explore how this evolution has unfolded and what lies ahead in the world of customer service
