Business The World

Who wants to work during Christmas?

2 min read

While your internal teams are off enjoying the holidays, let us handle the back-office hustle. From data entry to compliance checks, we’ve got it covered—so your team can kick back, relax, and enjoy the season without the stress!

Editorial The World

THE MODERN-DAY CALL CENTER:

7 min read

In the modern call center, survival isn’t a matter of grace; it’s a battle of willpower, endurance, and a hefty dose of humor. From the baptism of that first furious call to the relentless battle with the queue, agents navigate a digital kingdom where the strong prevail. Armed with headsets, scripted apologies, and caffeine, they endure the chaos – maintaining composure in the face of customer wrath, braving IT pilgrimages, and fighting for that sweet break time. It’s a war out there, but those who survive emerge victorious, if only to face the next trial.

The World
3 min read

Discover how Google’s expansion of voice services to 15 African languages is revolutionizing customer service across the continent. Explore the impact of AI on multilingual communication and the future of customer experiences

Business The World

Telesales Success Stories: Harnessing Smart Strategies for Unmatched Growth

2 min read

In the world of business, success leaves clues, and top brands like Twiga Foods, Jumia, and MTN Group have mastered the art of growth through savvy strategies. From connecting farmers with urban vendors to tailoring marketing messages and identifying at-risk customers, these companies show that understanding your audience is key. And here at Telesky, we’re ready to sprinkle some magic on your business with our Telesales expertise. Let us handle the heavy lifting while you focus on making your dreams come true!