Category: Technology
Connecting Kenya: How Expanding Mobile Networks Fuel the Future of Work

Imagine a Kenya where anyone, no matter their location, can log in, take calls, and thrive in the digital economy. With 313 more sub-locations set to gain mobile connectivity, opportunities for business, education, and employment—including in the BPO sector—are about to skyrocket!
The Role of Offshore Healthcare Teams in Modern Medical Facilities
Looking to optimize your hospital’s operations? Telesky offers reliable offshore healthcare outsourcing solutions that streamline your daily processes. From supporting child protection services through the 1196 hotline to providing skilled remote teams for medical facilities, we ensure data security, compliance, and seamless service delivery. Get expert support today, so you can focus on what matters most: patient care.
Paper Batteries: The Future of Clean and Green Energy
The environmental crises we face today—floods, droughts, and wildfires—are the result of our own actions, from deforestation to overconsumption. But innovations like biodegradable batteries offer hope, providing a sustainable solution to reduce harmful waste and help our planet heal.
The 2024 Paris Olympics: Where Sports and Technology Converge (Live from the Games!)
The Paris 2024 Olympics stand out as a remarkable fusion of sports and cutting-edge technology, creating an event that’s both innovative and unforgettable. The city […]
Unlock the Power of Omnichannel: Revolutionize Your Customer Experience

Discover the key to meeting modern customer expectations by embracing an omnichannel customer service strategy. Explore the evolving communication channels, from voice to social media, and learn how to align your technology, automate intelligently, and deliver a seamless, personalized customer experience across every touchpoint.
Geothermal Energy Fueling Kenya’s Agricultural Growth
Explores how Kenya and other African countries are harnessing geothermal energy to power agricultural applications beyond just electricity generation, including greenhouse heating and cooling, crop drying, and aquaculture. Discusses the vast untapped potential of geothermal energy to enhance food security and agricultural productivity across the continent, despite challenges around financing and exploration
Innovative or Intrusive? AI Tracks Staff Smiles in Japanese Supermarket Chain.
It fascinates me to write about trends in the world of customer service –AI, inventions, startups, flops, etc. Now, my writing has more often than […]
Phone Faux Pas: Common Mistakes That Ruin Conversations.
Happy Monday, citizens! I had a fantastic weekend; did you enjoy yours? It’s salaries week, and we set off on a very high note. Let’s […]
Who Can Benefit from Telehealth Services In Kenya?
Are you ready to dive into the fascinating world of healthcare call centers in Kenya? Buckle up, because we’re about to take you on a […]
Protecting Your BPO from Cyber Threats: A Comprehensive Approach
France is invested in its cyber security; so serious it is in securing this space that it has recently used $751.1 million to secure these […]