Category: Retail

Partnerships have played a fundamental role in the growth and development of organizations in various fields. Whether these partnerships are between two businesses, between a […]

The global contact center outsourcing market is expected to grow at a CAGR of 10.2% from 2020 to 2025, reaching $63.4 billion by 2025 according […]

Why Some Find Bad Customer Service Useful Bad customer service happens when you fail to meet customer expectations or fall short of providing a pleasant […]

Soft skills refer to the abilities used to delight a customer that don’t relate to your product, service, or company. These are nontechnical skills like […]

Restoring Damaged Customer Relationship An angry customer is an equivalent of a ticking time bomb that can explode at any given time, thanks to technological […]

We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you […]

“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong”        Donald Porter I get to live that quote […]