Category: Editorial
“I Got Written Up at Work—And Honestly, I Deserved It”
Let me tell you a little story I’ve never admitted out loud. I got written up once.A formal warning.HR email. Supervisor signature. That “see me […]
I Almost Quit Customer Care… Then This One Call Changed Everything
Let me be real. There was a time I was ready to quit this job.Not “maybe next month” kind of quitting — I mean real, […]
Not Just a Job: Why Customer Care is the Ultimate Leadership Training Ground
Most people view customer service as a temporary job. A stepping stone. A paycheck. But what if we told you it’s actually the best leadership […]
How To Live Forever? Be A Jellyfish.
What if aging wasn’t the end, but just a reset button? Meet the immortal jellyfish—nature’s biggest plot twist. When faced with danger, it doesn’t die… it starts over. Science is still trying to crack its secret, but one thing’s for sure—this tiny jellyfish just might hold the key to eternal youth. Who’s ready to hit refresh on life?
The Mole ep 6
“Caught in the crossfire of office politics, I ponder: I don’t know what hurts more—is it my dented ego or shattering reputation. One thing’s certain: Stan is not safe.”
The Explainer:A Deeper Look into LA’s Wildfire Struggles
The fires ravaging Los Angeles and the West are a tragic reminder of the complexities of firefighting and the growing environmental challenges we face. Despite being near the coastline, sea water isn’t the solution—understanding the limitations and adopting innovative approaches is crucial to reducing the devastating impact of wildfires. It’s time to rethink our approach and focus on prevention and sustainability
The Mole ep5
Do ONLY what you’re paid to do. It’s a controversial tip, but trust me, being mysterious and just doing what’s expected will make you stand out more than being overly available. Want to command your year? Keep these strategies in mind and you’ll be the one everyone turns to
How to Keep Customers Happy This Christmas
As CSRs, the festive season might seem quiet, but Murphy’s Law is always lurking—anything that can go wrong, will go wrong! Discover six practical ways to keep customers happy and services running smoothly during the holidays.
The Mole ep.4
“At the moment, we are sorting out Christmas issues—who’s manning the queues on the 25th, who is whose Secret Santa, how much the gifts should cost, and many other stories. Looking at the previous stories I’ve shared about my office, you can imagine it’s a whole mélange of emotions and chaos. I refuse to focus on the sad stories this time.”
Men’s Health Awareness Month: Grow Your Beard and Your Wellness
#InternationalMensDay, #MensHealth, #Wellness, #HealthyLiving, #BeardGoals, #MensDay, #NoShaveNovember, #HealthyLifestyle, #MentalHealthMatters, #FitnessGoals
