Category: Business

Business Technology

Unlock the Power of Omnichannel: Revolutionize Your Customer Experience

A man surrounded by various communication icons (phone, email, chat, social media) connected to a call center, illustrating the concept of using omnichannel strategies to interact with customer service.
A man surrounded by various communication icons (phone, email, chat, social media) connected to a call center, illustrating the concept of using omnichannel strategies to interact with customer service.
7 min read

Discover the key to meeting modern customer expectations by embracing an omnichannel customer service strategy. Explore the evolving communication channels, from voice to social media, and learn how to align your technology, automate intelligently, and deliver a seamless, personalized customer experience across every touchpoint.

Business Kenya

From Meet-Cute to Loyalty: A Fun, Fresh Take on Customer Service

A smiling call center agent wearing a headset, seated at a desk with a computer, radiating positivity while assisting a customer. The background shows a bright, organized office environment with colleagues working in the distance.
Call center, telemarketing and customer service with a business man working in an office and consulting on a headset. Help, crm and contact us with a male consult at work on a computer by his desk
3 min read

Discover a fun and engaging approach to customer service! Learn how to charm new customers, become their trusted sidekick, and keep your contact database in tip-top shape. Elevate your customer relationships with a touch of humor and thoughtful strategies

Business Editorial Kenya Technology

Geothermal Energy Fueling Kenya’s Agricultural Growth

3 min read

Explores how Kenya and other African countries are harnessing geothermal energy to power agricultural applications beyond just electricity generation, including greenhouse heating and cooling, crop drying, and aquaculture. Discusses the vast untapped potential of geothermal energy to enhance food security and agricultural productivity across the continent, despite challenges around financing and exploration

Business Kenya

Unlock the Power of Voter Engagement to Secure Your Election Victory

"Kenyan citizens standing in a long queue, patiently waiting to cast their votes during the general elections, showcasing the democratic process in action
Proud Kenyans lining up to cast their votes during the general elections.
3 min read

“Unlock the power of voter engagement to secure your election victory. Our data-driven approach helps you deeply understand your target voters and develop a tailored, multi-channel campaign to drive engagement and turnout on election day. Learn how our proven methodology can deliver consistent success for your campaign