Business

AI Doctors: The Future of Primary Care or a Leap Too Far?

4 min read

Tony Blair’s Institute for Global Change has proposed a controversial plan to replace traditional GP surgeries with AI-powered primary care centers. This plan, outlined in a leaked report, advocates for a “national AI-powered health analytics platform” that would group patients based on their healthcare needs rather than their location. The report envisions a future where every UK citizen has a digital health record (DHR), feeding data into the AI platform, which would power an “AI Doctor” – a chatbot with large language model (LLM) capabilities that could provide patients with personalized health advice, symptom checks, and even self-care guidance. While the report highlights the potential benefits of AI in healthcare, it seems to overlook the reality of patient preferences. Expecting patients who haven’t even embraced existing digital services to readily interact with AI doctors via chatbots appears to be a significant leap.

Business Technology

Unlock the Power of Omnichannel: Revolutionize Your Customer Experience

7 min read

Discover the key to meeting modern customer expectations by embracing an omnichannel customer service strategy. Explore the evolving communication channels, from voice to social media, and learn how to align your technology, automate intelligently, and deliver a seamless, personalized customer experience across every touchpoint.

Business Kenya

From Meet-Cute to Loyalty: A Fun, Fresh Take on Customer Service

3 min read

Discover a fun and engaging approach to customer service! Learn how to charm new customers, become their trusted sidekick, and keep your contact database in tip-top shape. Elevate your customer relationships with a touch of humor and thoughtful strategies

Business Editorial Kenya Technology

Geothermal Energy Fueling Kenya’s Agricultural Growth

3 min read

Explores how Kenya and other African countries are harnessing geothermal energy to power agricultural applications beyond just electricity generation, including greenhouse heating and cooling, crop drying, and aquaculture. Discusses the vast untapped potential of geothermal energy to enhance food security and agricultural productivity across the continent, despite challenges around financing and exploration

Business Kenya

Unlock the Power of Voter Engagement to Secure Your Election Victory

3 min read

“Unlock the power of voter engagement to secure your election victory. Our data-driven approach helps you deeply understand your target voters and develop a tailored, multi-channel campaign to drive engagement and turnout on election day. Learn how our proven methodology can deliver consistent success for your campaign