Business Kenya

From Meet-Cute to Loyalty: A Fun, Fresh Take on Customer Service

3 min read

Discover a fun and engaging approach to customer service! Learn how to charm new customers, become their trusted sidekick, and keep your contact database in tip-top shape. Elevate your customer relationships with a touch of humor and thoughtful strategies

Editorial Kenya

Would You Rather Work From Home or the Office?

3 min read

Should you brave Nairobi’s infamous traffic or work in your PJs from home? Weighing the pros and cons of office life versus remote work, with a dash of humor and practical advice.

Retail

Kenya’s Credit Downgrade: A Worrying Sign

4 min read

Explore the economic landscape in Kenya following Fitch Ratings’ downgrade, highlighting its impact on everyday citizens. This analysis covers increased borrowing costs, reduced foreign investment, inflation risks, market volatility, and currency depreciation, along with actionable strategies for navigating these challenges

Business Editorial Kenya Technology

Geothermal Energy Fueling Kenya’s Agricultural Growth

3 min read

Explores how Kenya and other African countries are harnessing geothermal energy to power agricultural applications beyond just electricity generation, including greenhouse heating and cooling, crop drying, and aquaculture. Discusses the vast untapped potential of geothermal energy to enhance food security and agricultural productivity across the continent, despite challenges around financing and exploration

Editorial

Empowered African Youth Rise Up: Celebrating the Activists Reshaping a Continent on International Youth Day

3 min read

This International Youth Day, discover how a new generation of empowered African activists are leading a dynamic, tech-savvy movement to reshape the continent’s future. From coordinating massive protests to leveraging social media, these unstoppable young leaders are proving that the power to create change lies within us all

Business Kenya

Unlock the Power of Voter Engagement to Secure Your Election Victory

3 min read

“Unlock the power of voter engagement to secure your election victory. Our data-driven approach helps you deeply understand your target voters and develop a tailored, multi-channel campaign to drive engagement and turnout on election day. Learn how our proven methodology can deliver consistent success for your campaign

Retail

Elevate Kenyan Public Services with a Best-in-Class Call Center BPO

2 min read

Discover how Telesky, a leading call center BPO provider, is poised to transform citizen interactions with government agencies, delivering fast, efficient, and even fun customer experiences. Learn about their expert agents, cutting-edge technology, flexible solutions, and data-driven insights that elevate public services.