Month: September 2019

Web Chat is Critical, Are You Doing it Right?

by Editor

September 10, 2019 0 4 yrs

There is no argument, live chat is critical. Firstly, Social media has 3 billion daily users on a platform of live chat. This means that nearly half the world’s population is interacting online and that can’t be ignored. Therefore, web chat provides your customers ability […]

Market

by Editor

August 18, 2018 5 yrs

Outsourcing for Startups

One lesson many businesses have learnt the hard way is that Customers always expect more. Customers not only want to buy your product or service but also expect you to provide a matching experience. That is why high end banks, hospitals, legal firms name them… […]

Editorial

by Lucy

September 15, 2021 2 yrs

We are more than just colleagues- We are a family

Companies often say, “We are more than just colleagues- We are a family.” What are the elements within a company that can make this statement true? Ever since the masses within the population started to migrate to cities back in the industrial age in search […]

Editorial

by Editor

May 11, 2018 5 yrs

6 Traits Professionals Have and Amateurs Don’t

Does Professionalism have a face? Firstly, to many people professionalism in the work place could cover different aspects. Secondly, Some of us will take professionalism to mean being dressed the part or delivering at work. Moreover, the HR department could probably interpret this as having […]

Editorial

Stories

Web Chat is Critical, Are You Doing it Right?

How Well Do You Know Call Center Jargon?

How Women Make It Right

4 Tips to Get Your Customer Service To The Top

Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it

Outsourcing for Startups

We are more than just colleagues- We are a family

6 Traits Professionals Have and Amateurs Don’t

Get in touch