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May 16, 2022
Happy Customer Service Week
The experience
We are more than just colleagues- We are a family

Month: September 2019

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  • 2019

Web Chat is Critical, Are You Doing it Right?

by Editor
September 10, 2019 0 2 min 3 yrs

There is no argument, live chat is critical. Firstly, Social media has 3 billion daily users on a platform of live chat. This means that nearly half the world’s population is interacting online and that can’t be ignored. Therefore, web chat provides your customers ability […]

Market

Happy Customer Service Week

0 1 min

The experience

1 4 min

We are more than just colleagues- We are a family

0 9 min

Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it

1 2 min

by Lucy
October 6, 2021 1 min 7 mths

Happy Customer Service Week

We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you wanting and at times frustrated. Simply because ‘they’ do not understand your language.  Here at Telesky we are conscious of […]

Editorial
by Lucy
September 28, 2021 4 min 8 mths

The experience

“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong”        Donald Porter I get to live that quote each day, I know it might sound cliché but interacting with people each day is interesting, knowing you played part […]

Editorial
by Lucy
September 15, 2021 9 min 8 mths

We are more than just colleagues- We are a family

Companies often say, “We are more than just colleagues- We are a family.” What are the elements within a company that can make this statement true? Ever since the masses within the population started to migrate to cities back in the industrial age in search […]

Editorial

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About

An international news magazine dedicated to customer care in a world where Customer is King.

Recent posts

  • Happy Customer Service Week October 6, 2021
  • The experience September 28, 2021
  • We are more than just colleagues- We are a family September 15, 2021

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