September 2019 – TeleSky News

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How Kenya’s IoT Boom is Opening Doors to Cybersecurity Risks

How Kenya’s IoT Boom is Opening Doors to Cybersecurity Risks

Data Security and Compliance: A Growing Concern for BPO Firms

Data Security and Compliance: A Growing Concern for BPO Firms

Kenya’s BPO Boom: A Rising Powerhouse in Contact Centers & Telehealth

Kenya’s BPO Boom: A Rising Powerhouse in Contact Centers & Telehealth

What’s the Key to Better Customer Support in Kenya’s Social Media CX?

What’s the Key to Better Customer Support in Kenya’s Social Media CX?

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Say Goodbye to Accent Struggles in Call Centers

Say Goodbye to Accent Struggles in Call Centers

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

Manufacturing

Web Chat is Critical, Are You Doing it Right?

1 min read

There is no argument, live chat is critical. Firstly, Social media has 3 billion daily users on a platform of live chat. This means that […]

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