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Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

Business Work Life

Your Hustle Culture Might Be Killing Your Performance (Read That Again)

Being booked and busy is cute... until you're burnt out and blurry.

2 min read

Rise. Grind. Repeat.No days off. Sleep is for the broke.Team “I’ll rest when I’m rich.” Sound familiar? Welcome to hustle culture—the glorified, overly glamorized, highly […]

Breaking News

Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

Tag: workfatigue

Your Hustle Culture Might Be Killing Your Performance (Read That Again)

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Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”