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Wednesday, December 3 2025
TeleSky News
TeleSky News
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5 Wild Things Only African Customers Say (And Yes, We’ve Heard ALL of Them 😭)

5 Wild Things Only African Customers Say (And Yes, We’ve Heard ALL of Them 😭)

Around the World in 5 Call Centers: What Customer Service Looks Like Globally

Around the World in 5 Call Centers: What Customer Service Looks Like Globally

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

How To Live Forever? Be A Jellyfish.

How To Live Forever? Be A Jellyfish.

How Can I Help… in Your Mother Tongue?

How Can I Help… in Your Mother Tongue?

Speed Dating vs. Customer Service: Nailing the First Impression

Speed Dating vs. Customer Service: Nailing the First Impression

Trump’s Return: What It Means for Africa’s Future

Trump’s Return: What It Means for Africa’s Future

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Tag: trend prediction

Business The World

Think Social Media Management Is Just About Comments? Think Again

  • By Kariuki
  • October 17, 2024
"A social media manager multitasking on various platforms, strategically blending creativity, moderation, and engagement. Managing posts, building brand narratives, and responding to users, showcasing the diverse and dynamic role of social media management
2 min read

Social media management is far more than responding to comments—it’s a blend of creativity, strategy, and moderation that shapes a brand’s narrative and builds lasting relationships with communities. It’s time to recognize the true complexity behind the role.

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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