Business Kenya

2024 in Review: Standing Strong for Your Customers’ Needs

3 min read

As we close the year, the most pressing concerns in Kenya’s contact centers have been transaction delays and issue resolution challenges. At Telesky, we are dedicated to addressing these issues with unwavering commitment, ensuring your customers receive unmatched service every time.

Retail

The Telesales Funnel: Behind the Scenes of Business Growth

3 min read

Telesales is more than just making calls—it’s about building meaningful connections and managing a well-orchestrated process from start to finish. Discover how each step contributes to business growth, from market research to post-sales follow-up, and why a dedicated team is key to success.