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Friday, November 21 2025
TeleSky News
TeleSky News
Information is Queen
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Breaking News

How Contact Centres Can Help Fight GBV: The Power of Listening, Reporting & Safe Channels

How Contact Centres Can Help Fight GBV: The Power of Listening, Reporting & Safe Channels

Why Global Brands Are Outsourcing Customer Experience to Kenya in 2025

Why Global Brands Are Outsourcing Customer Experience to Kenya in 2025

Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

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#information ##information #outsourcing #customer service #customer experience ##CustomerExperience #BPO #customer retention #innovation
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Tag: #SeasonalSupport

Business The World

10 Must-Know Strategies to Prepare Your Customer Service Team for 2025

3 min read

As we gear up for 2025, is your customer service team ready to tackle the year ahead? From brushing up on skills to preparing for busy seasons, these 10 tips will set your team up for success while ensuring your customers are wowed at every interaction.

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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