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Wednesday, November 5 2025
TeleSky News
TeleSky News
Information is Queen
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Breaking News

Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”

“I Got Written Up at Work—And Honestly, I Deserved It”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

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#information ##information #outsourcing #customer service #customer experience #BPO ##CustomerExperience #innovation #customer retention
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Tag: Quickmart

Retail

Enhancing Customer Loyalty: The Impact of BPO Teams on Supermarket Success

Customers paying at a supermarket counter with a cashier, illustrating the point-of-sale experience and how effective loyalty programs and customer service contribute to a positive shopping experience
3 min read

Discover how BPO call centers enhance supermarket loyalty programs. Learn about their role in customer onboarding, support, engagement, and improving in-store experiences, especially in the Kenyan market

About

TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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