Tag: #kenya
What’s the Key to Better Customer Support in Kenya’s Social Media CX?
70% of Kenyan social media users engage by commenting on posts, highlighting the importance of interactive content in customer support. By responding promptly and personally, businesses can turn social media interactions into positive brand experiences
This November, We’re Letting It Grow!
This November, ditch the razor and let your beard grow as a symbol of support for men’s health and cancer research. Each unshaved day is a conversation starter and a step toward raising awareness.
Dear Customer Care…
Having been a customer for a long time now, I wish that you guys knew (read considered) the following things before giving me any response. […]