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Kenya is 62 years old. That’s older than most of our parents — and younger than most of our problems.

Kenya is 62 years old. That’s older than most of our parents — and younger than most of our problems.

12 Phrases Emotionally Intelligent People Use

12 Phrases Emotionally Intelligent People Use

Why Global Brands Are Outsourcing Customer Experience to Kenya in 2025

Why Global Brands Are Outsourcing Customer Experience to Kenya in 2025

Every Minute Offline Costs You

Every Minute Offline Costs You

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

Data Security and Compliance: A Growing Concern for BPO Firms

Data Security and Compliance: A Growing Concern for BPO Firms

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

The Shifting Landscape of BPO Services in East Africa: What’s in Demand Right Now

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#information #business #life #man #money ##information #outsourcing #customer service #customer experience
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Tag: in-store experience

Markets

Enhancing Customer Loyalty: The Impact of BPO Teams on Supermarket Success

  • By Kariuki
  • September 16, 2024
Customers paying at a supermarket counter with a cashier, illustrating the point-of-sale experience and how effective loyalty programs and customer service contribute to a positive shopping experience
3 min read

Discover how BPO call centers enhance supermarket loyalty programs. Learn about their role in customer onboarding, support, engagement, and improving in-store experiences, especially in the Kenyan market

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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