Tag: Google
Discover how Google’s expansion of voice services to 15 African languages is revolutionizing customer service across the continent. Explore the impact of AI on multilingual communication and the future of customer experiences
Revolutionizing Customer Service: Your Thoughts on Google’s New AI Engagement Suite
Discover Google’s newly launched Customer Engagement Suite, integrating AI and CCaaS to transform customer service. With features like blended omnichannel journeys and multimodal experiences, this suite enhances efficiency and reduces costs for contact centers. Learn how this innovative technology is reshaping customer interactions.
