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Wednesday, November 5 2025
TeleSky News
TeleSky News
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Breaking News

Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”

“I Got Written Up at Work—And Honestly, I Deserved It”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

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#information ##information #outsourcing #customer service #customer experience #BPO ##CustomerExperience #innovation #customer retention
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Tag: customer service

Retail

Building Customer Loyalty: The Power of Consistency and Reliability in Service

We are available round the clock to help
4 min read

Learn how consistency and reliability in customer service build trust and drive customer loyalty. Explore strategies for delivering dependable service every time and keep your customers coming back

Business

6 Ways Outsourced Teams Fuel Success in Mobile Lending

3 min read

You’ve probably heard of Tala, Branch, Zenka, Okash, and other reputable micro-lending firms. Some of you have even been beneficiaries of their loans—though I bet […]

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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