Editorial

The Lazy Lover’s Guide to the Perfect Weekend

A man relaxing on the couch and watching TV, with a content smile, enjoying a cozy and laid-back weekend at home
Tuned out from the world and into the tv
4 min read

Hustle-weary and in desperate need of a long weekend reboot? This guide to the ultimate self-care staycation has your name written all over it – from guilt-free Netflix binges to games with your boys, you’ll feel like royalty. Time to put that “busy badge” in the drawer and treat yo’ self, don’t cheat yo’ self.

Business

AI Doctors: The Future of Primary Care or a Leap Too Far?

An image of a telehealth consultation on a computer screen, showing a doctor in a virtual meeting with a patient. The doctor, dressed in a white coat, appears professional and engaged, while the patient’s face is visible on the screen, looking attentive. The background includes a well-organized home office setup, illustrating a remote medical consultation
An image of a telehealth consultation on a computer screen, showing a doctor in a virtual meeting with a patient. The doctor, dressed in a white coat, appears professional and engaged, while the patient’s face is visible on the screen, looking attentive. The background includes a well-organized home office setup, illustrating a remote medical consultation
4 min read

Tony Blair’s Institute for Global Change has proposed a controversial plan to replace traditional GP surgeries with AI-powered primary care centers. This plan, outlined in a leaked report, advocates for a “national AI-powered health analytics platform” that would group patients based on their healthcare needs rather than their location. The report envisions a future where every UK citizen has a digital health record (DHR), feeding data into the AI platform, which would power an “AI Doctor” – a chatbot with large language model (LLM) capabilities that could provide patients with personalized health advice, symptom checks, and even self-care guidance. While the report highlights the potential benefits of AI in healthcare, it seems to overlook the reality of patient preferences. Expecting patients who haven’t even embraced existing digital services to readily interact with AI doctors via chatbots appears to be a significant leap.

Retail

The Secret to Smooth Logistics Operations.

3 min read

The logistics industry is a complex and dynamic landscape, demanding efficiency, adaptability, and cost-effectiveness to thrive. In this environment, outsourcing has become a crucial strategy for logistics companies seeking to maximize profitability and stay ahead of the competition. By strategically leveraging external expertise and resources, companies can streamline operations, reduce costs, and focus on their core competencies, ultimately driving growth and success

Business Technology

Unlock the Power of Omnichannel: Revolutionize Your Customer Experience

A man surrounded by various communication icons (phone, email, chat, social media) connected to a call center, illustrating the concept of using omnichannel strategies to interact with customer service.
A man surrounded by various communication icons (phone, email, chat, social media) connected to a call center, illustrating the concept of using omnichannel strategies to interact with customer service.
7 min read

Discover the key to meeting modern customer expectations by embracing an omnichannel customer service strategy. Explore the evolving communication channels, from voice to social media, and learn how to align your technology, automate intelligently, and deliver a seamless, personalized customer experience across every touchpoint.