Category: Retail
No Problem! How to Handle Objections Like a Pro
Master the art of handling customer objections with confidence and competence. Learn how to turn common concerns like price, product features, and timing into opportunities for building trust, enhancing customer relationships, and increasing sales. This guide covers essential steps to address objections effectively, ensuring successful interactions that benefit both your customers and your business
Celebrating World Sexual Health Day 2024: Progress in Conversations in Kenya
Join us in celebrating World Sexual Health Day 2024 as we recognize Kenya’s progress in promoting open discussions about sexual health and the importance of positive relationships. Together, we can empower the youth and foster a culture of respect and knowledge
Why Sentiment Analysis is Your Brand’s Secret Weapon in a Digital World.
Discover the critical role of sentiment analysis in today’s business landscape. Learn how interpreting customer emotions and feedback can enhance decision-making, improve customer experience, and drive strategic success. Unlock the power of real-time insights to navigate challenges and elevate your brand.
Revolutionize Your Support: Why Automation is a Game Changer
“Explore the benefits of customer service automation, including enhanced efficiency, cost reduction, improved customer experiences, and empowered employees. Learn how AI-driven solutions can transform your contact center, providing 24/7 support, personalized interactions, and valuable business insights.”
Empowering Lactating Mothers: The Breastfeeding Bill 2024 and Its Impact on Workplace Culture in Kenya
Explore the challenges faced by lactating mothers in Kenya as highlighted by Judy Aching’s story. Learn about the Breastfeeding Bill 2024, which aims to empower mothers in the workplace by providing essential support and fostering a culture that prioritizes maternal and infant health. Join the conversation on creating a more inclusive environment for working mothers.
Elevating Customer Care: Starlink’s Satellite Network Takes Support to New Heights
Starlink, SpaceX’s ambitious satellite internet project, is set to revolutionize the way we access the internet globally. With its network of low-Earth orbit (LEO) satellites, […]
Women’s Equality Day: Celebrating Hard-Won Gains, Confronting Enduring Injustice
How far have we come in dealing with gender-based oppression? Not far enough, but far enough not to relent. In fact, I am convinced that […]
Rethinking the Rules: Why Outsourcing is the Key to Success in Today’s Financial Landscape
Let’s face it, there are some tasks in every institution, especially financial ones, that are just plain tedious. But someone has to do them, right? […]
The Secret to Smooth Logistics Operations.
The logistics industry is a complex and dynamic landscape, demanding efficiency, adaptability, and cost-effectiveness to thrive. In this environment, outsourcing has become a crucial strategy for logistics companies seeking to maximize profitability and stay ahead of the competition. By strategically leveraging external expertise and resources, companies can streamline operations, reduce costs, and focus on their core competencies, ultimately driving growth and success
What You Need to Know About Data Consent and Protection- What Apps Can Collect and Your Rights to Control It.
Discover what personal data apps can legally collect and learn how to protect your privacy. Explore your rights under Kenyan law and ensure your digital footprint stays secure
