Category: Markets

The latest 2023 Education First English Proficiency Index (EF EPI) ranking places Kenya in 19th among a global standing of countries and regions in English […]

We recently honored the international anti-corruption day but it is evident that third world countries are the most affected with corruption. In accordance to Forbes […]

What do you know about BPO? There is a valid reason for companies to outsource their business processes which is pretty simple. Business Process Outsourcing […]

Strategies for Organizational Resilience Turbulent economic periods can pose significant challenges to organizations, testing their resilience and adaptability. However, with strategic planning and a proactive […]

War, historically perceived as a clash of arms and ideologies, is invariably intertwined with economic interests and, by extension, the business community. War doesn’t just […]

Business Process Outsourcing (BPO) is a crucial industry in the global economy, responsible for handling various operations such as customer support, back-office processes, and IT […]

As the professional world evolves, there are clear patterns and forces that drive change. Identifying and understanding these trends and their shapers is paramount for […]

Partnerships have played a fundamental role in the growth and development of organizations in various fields. Whether these partnerships are between two businesses, between a […]

The global contact center outsourcing market is expected to grow at a CAGR of 10.2% from 2020 to 2025, reaching $63.4 billion by 2025 according […]