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Tuesday, December 2 2025
TeleSky News
TeleSky News
Information is Queen
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5 Wild Things Only African Customers Say (And Yes, We’ve Heard ALL of Them 😭)

5 Wild Things Only African Customers Say (And Yes, We’ve Heard ALL of Them 😭)

Around the World in 5 Call Centers: What Customer Service Looks Like Globally

Around the World in 5 Call Centers: What Customer Service Looks Like Globally

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

Bridging Gaps, Expanding Care: The Telehealth Revolution in East Africa”

How To Live Forever? Be A Jellyfish.

How To Live Forever? Be A Jellyfish.

How Can I Help… in Your Mother Tongue?

How Can I Help… in Your Mother Tongue?

Speed Dating vs. Customer Service: Nailing the First Impression

Speed Dating vs. Customer Service: Nailing the First Impression

Trump’s Return: What It Means for Africa’s Future

Trump’s Return: What It Means for Africa’s Future

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Tag: video support

Business

2024’s Game-Changing Customer Service Trends You Can’t Ignore.

  • By Kariuki
  • December 4, 2024
3 min read

The customer service industry is undergoing a revolution in 2024, driven by AI, hyper-personalization, and mobile-first strategies. Explore these transformative trends and learn how they’re shaping the way businesses deliver seamless, efficient, and engaging customer experiences.

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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