Health and wellness

How Telehealth & BPOs Are Changing Cancer Care in Kenya

3 min read

Cancer. A word that carries weight, fear, and urgency. With over 47,000 new cases annually in Kenya, the fight against late-stage diagnoses is more critical than ever. But what if healthcare was just a call away? 📞💙 From hospital telehealth services to BPO-powered helplines like 1196, technology is making cancer care more accessible, efficient, and compassionate. Could this be the future of patient support? #CancerCare #Telehealth #BP

Business

AI Doctors: The Future of Primary Care or a Leap Too Far?

4 min read

Tony Blair’s Institute for Global Change has proposed a controversial plan to replace traditional GP surgeries with AI-powered primary care centers. This plan, outlined in a leaked report, advocates for a “national AI-powered health analytics platform” that would group patients based on their healthcare needs rather than their location. The report envisions a future where every UK citizen has a digital health record (DHR), feeding data into the AI platform, which would power an “AI Doctor” – a chatbot with large language model (LLM) capabilities that could provide patients with personalized health advice, symptom checks, and even self-care guidance. While the report highlights the potential benefits of AI in healthcare, it seems to overlook the reality of patient preferences. Expecting patients who haven’t even embraced existing digital services to readily interact with AI doctors via chatbots appears to be a significant leap.