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Friday, October 31 2025
TeleSky News
TeleSky News
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Breaking News

Every Minute Offline Costs You

Customer Silence Costs More Than Complaints

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“What If Kenyans Ran Global Call Centers? Chaos. Vibes. Perfection.”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“They Promoted the Wrong Person (And the Whole Office Knew It)”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“Some Kenyan Customers Deserve Oscars. Here’s Why.”

“I Got Written Up at Work—And Honestly, I Deserved It”

“I Got Written Up at Work—And Honestly, I Deserved It”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

“Why Your Phone Might Be Making You Rude to Agents (And You Don’t Even Know It)”

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#information ##information #outsourcing #customer service #customer experience #BPO ##CustomerExperience #innovation #customer retention
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Tag: digitalservice

Technology

‘Dear Customer, We Can’t Hear Your Voice Note on the CRM’ 😭

2 min read

Why Voice Notes Are Killing Customer Care — and How We’re Coping Let’s talk about voice notes. Yes, those long, dramatic, slightly passive-aggressive ones customers […]

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TeleSky Ltd is a World Class Contact Center with the most advanced BPO technology in East Africa.

This news magazine is dedicated to Customer Care.

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