Tag: AI in call centers

Call center agents no longer have to struggle with accents thanks to AI! Teleperformance is rolling out real-time accent translation powered by Sanas, ensuring smoother customer interactions. This AI tech “neutralizes accents with zero latency” and even filters out background noise—no more struggling with unclear calls! Instead of spending millions on training, companies can now boost clarity, cut call durations, and improve customer satisfaction instantly. AI isn’t replacing agents—it’s making them even better. Could this be the future of customer service? 🚀