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Month: May 2019

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Startups are Finding New Ways to Win on Social Media

by Editor
May 31, 2019 0 2 min 4 yrs

Social Media Marketing  Cant Be Avoided. There are over 3.2 billion daily active social media users in the world. That is 42% of global population. 90% of these users are millennials. Every startup needs a social media strategy to succeed. 42% market share cannot be wished […]

Passion

Web Chat is Critical, Are You Doing it Right?

0 2 min

3 Keys to Customer Loyalty

0 4 min

4 Tips to Get Your Customer Service To The Top

0 3 min

When Everything Goes Wrong: Hotline

0 2 min

by Lucy
March 10, 2020 2 min 3 yrs

Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it

Imagine a primary or high school student on the road to college without digital skills. The limited capability to conduct research, connect with relevant teachers, peers and stakeholders on the journey to their aspired career can be inhibiting. Ikumini Primary School  On Friday, 9th July […]

Editorial
by Lucy
May 10, 2017 3 min 6 yrs

4 Tips to Get Your Customer Service To The Top

Take A Peek What is product knowledge? You might be trying to figure out what this word means. In lay man’s language; product knowledge is the understanding that you have about a product or service. It is a key skill that each call center agent […]

Editorial
by Editor
August 24, 2018 6 min 5 yrs

To Be a Good Manager You Must Do this One Thing

Have you wondered how some companies have employees who have great commitment to their jobs? Well then you can probably go ahead and read this article as I try break down factors that keep employees in a company motivated. It is key that employers forge […]

Editorial

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