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Happy Customer Service Week
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Month: May 2017

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4 Tips to Get Your Customer Service To The Top

by Lucy
May 10, 2017 0 3 min 5 yrs

Take A Peek What is product knowledge? You might be trying to figure out what this word means. In lay man’s language; product knowledge is the understanding that you have about a product or service. It is a key skill that each call center agent […]

Editorial
by Lucy
May 10, 2017 0 4 min 5 yrs

How to Deliver on Customer Care

by Editor
May 10, 2017 0 2 min 5 yrs

When Everything Goes Wrong: Hotline

by Editor
May 10, 2017 0 3 min 5 yrs

How Well Do You Know Call Center Jargon?

by Editor
May 10, 2017 0 2 min 5 yrs

4 Brilliant Services for any Business Keen to Grow

by Editor
May 10, 2017 0 4 min 5 yrs

9 Lessons From COVID-19

by Editor
May 10, 2017 0 4 min 5 yrs

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by Editor
May 10, 2017 0 4 min 5 yrs

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by Editor
May 10, 2017 0 4 min 5 yrs

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by Editor
May 10, 2017 0 2 min 5 yrs

How Women Make It Right

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The experience

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We are more than just colleagues- We are a family

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Overcoming Digital Skills Gap in Schools: One way TeleSky is doing it

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by Lucy
October 6, 2021 1 min 7 mths

Happy Customer Service Week

We speak your language, how may we be of assistance? Many times services rendered to you are not up to standard and this leaves you wanting and at times frustrated. Simply because ‘they’ do not understand your language.  Here at Telesky we are conscious of […]

Editorial
by Lucy
September 28, 2021 4 min 8 mths

The experience

“Customers don’t expect you to be perfect. They expect you to fix things when they go wrong”        Donald Porter I get to live that quote each day, I know it might sound cliché but interacting with people each day is interesting, knowing you played part […]

Editorial
by Lucy
September 15, 2021 9 min 8 mths

We are more than just colleagues- We are a family

Companies often say, “We are more than just colleagues- We are a family.” What are the elements within a company that can make this statement true? Ever since the masses within the population started to migrate to cities back in the industrial age in search […]

Editorial

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An international news magazine dedicated to customer care in a world where Customer is King.

Recent posts

  • Happy Customer Service Week October 6, 2021
  • The experience September 28, 2021
  • We are more than just colleagues- We are a family September 15, 2021

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